Services

We provide a wide range of Services​

Here’s a detailed overview of our core services at M Basket – each designed to help you engage, streamline and grow.

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How can we help you?​

Bulk SMS & Transactional Messaging

Reach your audience instantly, reliably and affordably. Whether it’s alerts, OTPs, reminders, promotions or updates – our platform handles high-volume messaging with real-time analytics.

WhatsApp Solution

Tap into one of the most-used messaging platforms in India. We help you integrate WhatsApp Business, set up broadcast flows, manage templates and engage customers in a conversational, trusted environment.

RCS – Rich Communication Services

Step into the future with RCS – this next-gen messaging standard offers richer media, typing indicators, file-sharing and business branding embedded in the chat. Perfect for high-impact campaigns where visual and interactive communication matters.

Voice Services & Truecaller Solutions

Sometimes, people need to hear your voice. Our bulk voice-calling solutions, IVR systems and integration with caller-ID platforms like Truecaller help you deliver your message with clarity and trust.

Email Solutions

Combine your messaging strategy with email for deeper engagement. We support design, segmentation, automation, analytics and integration with your CRM or ERP systems.

Chatbots & Automation

Automate conversations and workflows with intelligent chatbots. Whether on your website, WhatsApp or other channels – bots help you respond faster, 24/7, and free up your team for high-value tasks.

Chatbots & Automation

Automate conversations and workflows with intelligent chatbots. Whether on your website, WhatsApp or other channels – bots help you respond faster, 24/7, and free up your team for high-value tasks.

Chatbots & Automation

Automate conversations and workflows with intelligent chatbots. Whether on your website, WhatsApp or other channels – bots help you respond faster, 24/7, and free up your team for high-value tasks.

Our Customers​

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“Streamlined, Scalable, and Supportive – Truly Impressive”​

MBasket has been an excellent communication partner for our organization. Their platform is stable, feature-rich, and user-friendly. The ability to run SMS, WhatsApp API, and OBD campaigns from a single interface has significantly improved our efficiency. Their team consistently delivers timely support and strategic guidance.

dr sushil agarwal

Sushil Agarwal

Career Mudhra

Would you like to start a project with us?​

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